Terms & Conditions

And on the other hand, any purchaser of products distributed by All-Chimie via its catalogs or website.

These general terms and conditions of sale govern all sales of products made by All-Chimie through its catalogs or its Internet site all-chimie.com and its brands.

Placing an order for these products therefore implies the buyer's full and unreserved acceptance of these terms and conditions to the exclusion of any other provision. In the absence of express acceptance, any condition to the contrary on the part of the purchaser shall be unenforceable against All-Chimie. The fact of not availing oneself at a given moment of any clause of the present general conditions of sale may not be interpreted as a waiver of the right to avail oneself of such clause at a later date.

Should any provision of these terms and conditions be declared null and void or inapplicable in law, the other provisions shall not be affected and shall remain fully applicable.

In the absence of any such provision, it shall be deemed to be governed by the practices in force in the distance-selling sector whose companies are headquartered in France.

Illustrations, photos, descriptions and technical specifications appearing on our website or in our catalogs are non-contractual.
They are provided for information only and may be modified at any time by All-Chimie or its suppliers without notice.

Minor differences in presentation or technical developments do not affect the validity of the sale.
All-Chimie cannot be held responsible for errors or omissions in these materials.

All-Chimie also reserves the right to refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

2.1 Price list

All prices are quoted in euros and are subject to variation during the period of validity of the catalog in accordance with changes in the price of raw materials, it being understood that the products ordered are invoiced at the price in force on the day the order is registered. Any change in taxes (VAT, excise duties, etc.) or currency parities may be passed on without notice, including to orders in progress, from the legal date of application. Furthermore, the prices shown for each item are expressed in euros excluding VAT and in euros including VAT.

2.2 Shipping costs

2.3 Export shipping costs

Depending on your destination, shipping costs may need to be processed manually. Please request a quote for exact costs.
You can also contact our customer service department if you have any questions: hello.export@allchimie.com

2.4 Reservation of title

All-Chimie reserves ownership of the goods delivered until full payment of all sums owed by the buyer. The mere signature by the purchaser of the order form or delivery note for the goods shall imply acceptance by operation of law of the present retention of title clause. In accordance with French law no. 80-335 of May 12, 1980, All-Chimie retains ownership of the goods delivered until full payment of the price, including expenses and incidentals. Payment shall be deemed to have been made only upon actual collection of the sums due, and not upon the mere remittance of a cheque, bill of exchange or other form of payment.

Throughout the period during which the goods remain the property of All-Chimie, the purchaser shall refrain from reselling, transforming, incorporating or transferring them to a third party, without the prior written consent of All-Chimie. In the event of non-compliance with this clause, or in the event of unauthorized resale, All-Chimie reserves the right to claim the resale price directly from the third party purchaser. The purchaser's mere signature of the purchase order or delivery note for the goods implies full acceptance of this reservation of title clause.

2.5 Specific products

• in the event of an obvious error in the price or description of a product,
• in the event of product unavailability,
• if a payment dispute is in progress with the buyer,
• or if the buyer's behavior suggests fraudulent intent or improper use of the products.

5.1 Delivery terms

Products are delivered to the address indicated by the purchaser at the time of ordering. Any error in the information provided is the responsibility of the customer.
Deliveries are made by carrier or courier service, in standard mode (road, door-to-door), unless otherwise agreed.

5.2 Delivery times

5.3 Transfer of risk

Delivery is deemed to have taken place as soon as the goods are taken over by the carrier (ex-warehouse), even if transport is organized by All-Chimie.
From this moment, the risks of loss, theft or deterioration are transferred to the purchaser, who is invited to insure himself at his own expense against any possible damage.

5.4 Receipt Reservations

On receipt of the packages, the purchaser must immediately check the condition of the goods and, if necessary, make any clear, precise and complete reservations on the delivery note (e.g.: missing package, visible damage, reference error).
Any complaint concerning delivery must be reported to All-Chimie within 3 working days of receipt, accompanied by all supporting documents (photos, copy of annotated delivery note, etc.).
Failure to comply with this procedure will result in the delivery being deemed compliant.

5.5 Absence or refusal to accept

In the event of the recipient's absence or unjustified refusal to accept delivery, the cost of redelivery, temporary storage or return will be borne exclusively by the purchaser.

5.6 Export delivery

For all orders outside mainland France, customs fees and formalities are the responsibility of the purchaser, unless otherwise stipulated.
A specific quotation may be drawn up, specifying shipping conditions (Incoterm, mode of transport, estimated costs, documents required). Shipping will only be initiated after acceptance of this quotation and receipt of payment, where applicable.

For deliveries outside metropolitan France, shipments are not automatically insured.
It is up to the purchaser to expressly request transport insurance, which will then be invoiced separately and will appear on the quotation or pro forma invoice.

• Accepted networks: Visa, MasterCard, Carte Bleue
• Secured by 3D Secure and SSL encryption
• Shipment upon bank validation

• No exchange of bank details
• Shipment after payment confirmation

• Payment due within 30 days of the end of the month, subject to prior agreement
• If no prior agreement has been reached, the order will be dispatched once payment has been received.
• Please indicate the order number in the bank transfer details.

For all requests to open an account or to agree deferred terms, please contact our customer service department at 01 64 95 95 10 (From Monday to Friday, from 6.30 to 4.30 pm - UTC).

No discount will be granted for early payment, unless expressly agreed otherwise in writing.

Any delay in payment on the due date will automatically and without prior notice lead to the application of late payment penalties calculated at a rate equal to three times the legal interest rate in force. These penalties run from the day following the due date until full payment has been made.

In accordance with articles L.441-10 and D.441-5 of the French Commercial Code, a flat-rate indemnity of €40 for collection costs will automatically be due in the event of late payment.
If the actual collection costs incurred by All-Chimie exceed this amount, additional compensation may be demanded on presentation of supporting documents.

All-Chimie sells products exclusively to professionals, for use in laboratories or technical environments. As such, sales are subject to the rules of common law applicable to relations between professionals.

For certain technical or electronic equipment, an extended warranty or maintenance contract may be offered as an option. This warranty is then the subject of a separate contract or specific quotation signed by both parties.

9.1 Professional use and buyer's obligations

Products marketed by All-Chimie are exclusively intended for professional use in laboratories by qualified users.
It is the purchaser's responsibility to check that the products ordered are suitable for the intended use and comply with the regulations applicable to his activity.
The purchaser is responsible for the conformity of the installation, use, storage, maintenance and disposal of the products in accordance with the standards in force, the manufacturer's instructions, and the rules of safety, hygiene and public health.

9.2 Limitation of liability

9.3 Advice and recommendations

Any technical recommendation made by All-Chimie is given as an indication, in good faith and according to the knowledge available at the time of the exchange.
This information constitutes neither a contractual commitment nor a guarantee of suitability for a particular need, which only the customer is in a position to assess.

9.4 Force majeure

9.5 Indicative nature of commercial documents

Illustrations, photographs, technical descriptions or texts in catalogs or on the website are provided for information purposes only.
They are subject to change without notice.
All-Chimie cannot be held responsible for any errors or omissions, or for minor discrepancies between products delivered and visual presentations.

Any unauthorized use is likely to constitute an act of counterfeiting, punishable by articles L.335-2 et seq. of the French Intellectual Property Code, and may give rise to civil and/or criminal proceedings.

All-Chimie reserves the right to take all appropriate measures to stop any infringement of its rights, including taking legal action.

For the sake of clarity and quality of service, All-Chimie allows the professional buyer to benefit from a right of withdrawal under the conditions defined below.

The buyer has a period of 14 calendar days from the date of receipt of the product to notify his or her wish to cancel, without having to justify his or her decision or fill in any specific form.

It is possible to cancel an order before it has been dispatched.
To do so, simply contact our customer service department on 01 64 95 95 10 (From Monday to Friday, from 6.30 to 4.30 pm - UTC), quoting the order number.

Delivery outside mainland France

In the event of a return concerning an order delivered outside mainland France, the buyer must contact the export department beforehand, in order to organize the procedure and facilitate customs formalities.

All-Chimie provides a reactive customer service to answer any request for assistance or after-sales follow-up concerning delivered products.

These terms and conditions of sale are governed by French law.

In the event of any dispute relating to the interpretation, validity or performance of these terms and conditions, the parties agree to seek an amicable solution. Failing amicable resolution within a reasonable time, any dispute shall be submitted to the exclusive jurisdiction of the Commercial Court of All-Chimie's registered office, even in the event of multiple defendants, incidental claims, warranty claims or summary proceedings.

The fact that payments are domiciled outside France or that bills of exchange stipulate a different place of performance shall constitute neither a novation nor a waiver of the present jurisdiction clause.

All-Chimie attaches great importance to protecting the personal data of its professional customers.

Data collected when placing an order or creating a customer account is processed by All-Chimie for administrative management, order processing, invoicing, customer follow-up, statistical purposes and commercial prospecting, in compliance with applicable regulations.

This information is strictly confidential and is only shared with All-Chimie's service providers or technical partners to the extent necessary for the performance of the contract (delivery, billing, support, etc.).

In accordance with French law no. 78-17 of January 6, 1978, as amended, and Regulation (EU) 2016/679 (RGPD), any individual concerned has the right to access, rectify, limit, oppose, port and delete his or her data.

All-Chimie reserves the right to modify these General Sales Conditions (GSC) at any time, in particular to adapt them to legal, regulatory, jurisprudential, technical or commercial developments.

The applicable GSC are those in force at the date of the order placed by the Buyer. Any new version published on the allchimie.com website will only apply to sales concluded after its publication online.

The Buyer is therefore invited to regularly consult the latest version available on the site, which can be accessed at any time in the footer, or by sending a request to All-Chimie.

16.1. Non-waiver

All-Chimie's failure to invoke any of the clauses of these general terms and conditions of sale at a given time shall not be construed as a waiver of its right to invoke any of said clauses at a later time.

16.2. Severability

Should any provision of these general terms and conditions of sale be declared null and void or inapplicable, the other provisions shall not be affected and shall remain fully applicable.

16.3. Assignment of contract

All-Chimie reserves the right to assign or transfer all or part of the rights and obligations arising from the present contract to any third party of its choice, in particular in the event of restructuring or development of the company. Such assignment shall be without prejudice to the purchaser.

16.4. Amicable settlement of disputes

In the event of a dispute relating to the performance or interpretation of the contract, the parties undertake to seek an amicable solution before taking any legal action.

16.5. Electronic orders

Validation of an order by electronic means (in particular via the allchimie.com website or by e-mail) implies express acceptance of the present terms and conditions of sale and has the value of proof between the parties.

16.6. Export - Duties and customs formalities

For sales outside the European Union, the buyer is solely responsible for payment of customs duties and import taxes applicable in his country, and for completing all customs formalities required for entry of the products into his territory.

16.7. Certificates and regulatory documents

Certain product categories may, on prior request, be accompanied by certificates of conformity, analyses or technical data sheets. These documents will be sent if the manufacturer or supplier makes them available.